How To Fix Netflix error code M7353-5101

Netflix is one of the most popular streaming services in the world, with over 100 million subscribers. Users, on the other hand, may sometimes have problems with the service. M7353-5101 is a typical error code that occurs. In this blog article, we will give you with suggestions and answers to assist you in resolving this issue!

What Causes Error Code M7353-5101?

How To Fix Netflix error code M7353-5101

There are a few different things that can cause this error code. One possibility is that your internet connection is too slow. Another possibility is that there is an issue with your Netflix account. Lastly, it could be caused by a problem with the Netflix app on your device.

How To Fix Error Code M7353-5101?

Following solutions will help you to fix Netflix error code m7353-5101:

1: Restart The PC And Clear Cookies

This is the first solution to try, once you are sure you are using the latest version of your browser:

  • Shut down your computer and restart it.
  • Clear out all your cookies.
  • Sign into Netflix and see whether this fixed the m7353-5101 error

2: Disable Extensions

Certain extensions might cause Netflix to stop working correctly, so it’s a good idea to deactivate those that aren’t absolutely required while you try to find out what’s wrong with the service. Third-party add-ons may also cause this kind of interfering with the operation of the system.

Perhaps you have anything running that requests Netflix to download movies from your computer, or that violates Netflix’s privacy policies or access restrictions.

Netflix makes use of cookies, therefore it’s possible that an add-on is interfering with this.

  • Chrome:/extensions” should be typed into the address bar when Chrome is opened (you will see a list of extensions).
  • Deactivate each extension one by one, and see if it helps (the ones that can be deactivated will have a toggle which is blue if enabled or grey if not)

Another problem known as Netflix 1080p error has been identified as being caused by a browser add-on, so if you are experiencing this, you will need to disable the extensions on Chrome (or Firefox if you are using that browser) and then attempt Netflix using the steps outlined above.

3: Try A Different Browser

Even if you have removed all of your extensions and add-ons, if you are still seeing the m7353-5101 or M7361-1253 problems, it may be worthwhile to try using a different browser to see if this resolves the problem.

If you’ve been using Chrome, you should try Firefox or Safari instead. Clearing your cookies and cache will also allow you to retry the same browser if necessary.

4: Disable Your Antivirus

Netflix might be affected by antivirus software from time to time. Examine if stopping your antivirus application or the firewall, followed by relaunching the Netflix app, resolves the problem.

5: Update Widevine Decryption Software

If your decryption software is out of date, this can cause a number of browser issues and could be the reason behind the Netflix error.

  • Open Chrome and enter “chrome:/components” in the address box, followed by the Enter key to proceed.
  • Locate the “Widevine Content Decryption Module” on your computer’s hard drive (you will see it listed if you are using an official version of Chrome)
  • Select “Check for Updates” from the drop-down menu.
  • Restart Chrome and try Netflix once again when it has been updated.

Read Also: How To Fix PS4 Error Code CE-34878-0

6: Disable Your Proxy

Disabling a proxy is the next solution to try.

  • Press the “Windows key + R” keys together to open the Run dialogue box.
  • inetcpl.cpl” is what you should type and hit Enter.
  • Navigate to the Connections tab and choose LAN configurations.
  • The box labelled “Automatically Detect Settings” should be the only one that is ticked.
  • Once this is the case, click “OK,” and then restart the computer and attempt Netflix again.


Hopefully, one of the options listed above will resolve the M7353-5101 issue on Netflix that some individuals have while attempting to watch a movie or television programe using their browser, whether on a Windows PC or a Mac computer.

If you are still having the issue after using the methods listed above, you may need to contact Netflix Customer Support to see if they have any other suggestions for you to try.

Bryan V. Root
Bryan V. Root
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